Covid-19: the technology test for businesses

Every chief executive thinks about, and fears, the black swan events that could threaten their business.

The obvious nature of black swans makes this no easy task. Some scientists have argued that the current pandemic crisis was a known threat and was, perhaps, inevitable. Black swan or not, Covid-19 is having a dramatic societal and economic impact. The question for chief executives now is “how resilient is my business”? This is the main topic of discussion in all FTSE 100 management teams. How do we operate if a significant proportion of staff fall ill? How do we help slow the spread of the virus? How do we maintain service levels? Most importantly, how do we keep