The middle office: What is it and who should handle it?

The discussion started with Niklas Tell sharing some of the initial findings from the RBC Asset & Wealth Manager Survey concluding that the main reason for outsourcing the middle office seems to relate to offensive rather than defensive decisions. With scalability being the main reason for outsourcing, according to the survey, Niklas Tell asked Ben Pumfrett whether he agrees with the findings?

BEN PUMFRETT: “Every client is different of course but scalability and supporting asset managers’ strategic growth plans is absolutely a theme that we see. The discussion on outsourcing also becomes more real when asset managers are looking to expand their business with new asset classes and new markets. The pandemic has also increased the focus on risk management. The industry has performed well during this period of working from home but it has put a focus on operating models and many are reviewing outsourced options as a part of that.” NIKLAS TELL: GUSTAV – HAS THIS PERIOD MADE YOU REVIEW